Tre’dish has officially opened up virtual food courts. You can start to order within these food courts by placing and order online for pickup (if you’re outside of the food court). If you’re within the virtual food court you have the option for pickup or valet.
During sign up, you’ll be able to add a promotional code and any credits and discounts will be automatically applied at time of checkout.
You can pick up your orders, or send someone to pick it up on your behalf.
If you are picking up your order, please wait in your car.
You can explore Chefs in your area and reserve a time for your meal to be ready. Once you complete your payment, the order will be prepared by your chef for you to enjoy!
We apologize for the misstep. Please contact our Customer Support at 1-877-TRE-DISH (1-877-873-3474) so we can make it right.
If it’s outside business hours, please send us an email containing all the details of your order and a member of our team will contact you as soon as possible to correct any errors.
Orders are prepaid because the sudden cancellation of an order will cause a financial loss to the Chef. Please review our refund policy for details.
No charges and a full refund will be applied.
We will provide you with Tre’dish credit for 50% of the order value.
No refund. We offer one complimentary cancellation.
You can find the link “Forgot your username or password?” on the login screen.
Yes, Tre’dish provides a service where a driver will pick up your food and deliver it to your house.
You can store up to 5 delivery addresses in your account settings, and our drivers will usually be able to deliver up to 10 miles away from the Chef. You can also add special instructions at the checkout when you place your order.
Tre’dish has commercial general liability insurance.
100% of all tips go to the Chef. Tipping is never required, but it goes a long way in supporting your local Chef.
In general, no. However, some Chefs may require a minimum spend per order. We leave that up to the Chef to decide.
Stripe is our 3rd party payment partner and we accept all major credit cards. If you would like to save your payment information, Stripe will ask to store it securely after your first order.
Tre’dish does NOT store your credit card information.
Change your password immediately.
Please contact the help desk below for more support. If it’s outside business hours, please email us with your concern.
Yes. If you are not home to accept the delivery, the package will be left at your front door or with your concierge.
If for whatever reason, the driver can’t gain access to complete the delivery, you will receive a notification and the driver will wait 5 minutes at which point they will leave with the package.
We provide our Chefs with a check-in/check-out process that follows professional standards for food handling, preparation and processing.
Take a look at our Health & Safety strategy here
If a Chef does not or is unable to complete the processes, they will not serve food. All of our Chefs are permitted by the county, and government certified.
California, United States – The Homemade Food Act, AB 626, was written into law on January 1, 2019, creating Microenterprise Home Kitchen Operations (MEHKO). Counties across the great state are approving and implementing MEHKO policies and procedures.
The State of California passed The Homemade Act, AB 626, in 2018 and was written into law on January 1, 2019, creating Microenterprise Home Kitchen Operations (MEHKO). Each approved county requires certain forms to be completed and guidelines to follow, please click here for additional information.