Questions about your subscription, a delivery, or just curious how it all works? Our team is ready to help — reach us however works best for you.
Whether you prefer a quick text or a detailed email, we've got you covered. Typical response time is within one business day.
Reach our support team directly for fast, personal help with your order or account.
Send us a message anytime. We reply within one business day — no ticket numbers, no robots.
Skip, modify, or update your weekly order anytime before your order window closes.
On delivery day you'll get SMS and phone updates so you always know when to expect your order.
Fill in the form and we'll get back to you within one business day.
Most questions can be answered in seconds. Browse our most-visited pages before reaching out.
Learn how we save you up to 25% on groceries through our warehouse-direct subscription model.
Update your order, modify your subscription, or change your delivery address and payment details.
New customers get a free premium product — steak, salmon, or a fruit & veg bundle with their first order.
Learn about Tre'dish, our Canadian producer partners, and our commitment to Feed Ontario.
Browse self-serve articles on orders, deliveries, subscriptions, and billing at help.tredish.com.
Explore our food entrepreneur marketplace — 15+ local Canadian brands under one roof.
These are the questions our support team hears most. If yours isn't here, send us a message — we respond fast.
Log in at groceries.tredish.com and make changes before your order window closes. You can add, remove, or swap products, skip a week, or pause your subscription — all without contacting us.
Tre'dish delivers on a consistent weekly schedule. On delivery day you'll receive SMS and phone updates from our delivery partner so you know exactly when to expect your groceries.
No — there are no subscription fees. You only pay for the products in your order. Our savings come from cutting out stores, distributors, and retail markup — not from charging you extra.
Create a free account at groceries.tredish.com and your first order automatically qualifies for a free premium product — steak, salmon, or a fruit and vegetable bundle. No code needed.
Tre'dish currently delivers across the Greater Toronto Area (GTA) in Ontario. Enter your postal code at checkout on groceries.tredish.com to confirm coverage in your neighbourhood.
We're sorry! Use the contact form above or email us and we'll make it right. Please have your order details handy so we can help you as quickly as possible.
Your payment is processed securely via Stripe when your order window closes — not when you add items to cart. This gives you full flexibility to adjust your order right up until the cutoff.
We'd love to hear from you! Select "Supplier / Partnership Inquiry" in the contact form above and tell us about your products. Tre'dish actively supports Canadian food entrepreneurs and heritage brands.
